Your guide to our services, charges, and regulatory responsibilities

The Financial Conduct Authority (FCA) is the independent regulator of financial services. The FCA requires us to provide this Initial Disclosure Document to explain:

·         Who we are

·         The products we offer

·         The services we provide

·         Any charges for our services

·         Who regulates us

·         What to do if you have a complaint

·         Your rights under the Financial Services Compensation Scheme (FSCS)

 

What Services Do We Provide?

We will provide you with either:

·         Comparable details of firms most appropriate to your lending or purchase requirements, or

·         General information relating to finance products

To assess your needs, we may ask for information about your personal circumstances and objectives. It is important that you provide accurate and relevant information.

You will not receive financial advice or a recommendation from us, but we may ask questions to help narrow down the options available, so you can make an informed choice.

 

Whose Products Do We Use?

As an FCA-regulated credit broker, we can introduce you to a range of lenders who may be able to finance your vehicle and offer related products or services.

 

Commission Disclosure

We are a commission and fee-based organisation. This means:

·         We may receive a commission or other payments from the leasing company, funder, or dealership for supplying you with your chosen vehicle or finance product

·         This commission may be pre-set or variable, and may impact the monthly rental you pay

·         Commission is paid once your agreement is live and may differ depending on the funder or product

If you would like us to disclose the amount of commission we may earn, you can request this at any time

 

Do We Charge For Our Services?

Yes, in some cases. We are a commission and fee-based organisation, and our charges may include:

 

•          Vehicle Sourcing Fee – £300 + VAT

This fee is for our vehicle sourcing service, clearly stated on your order form. It is payable immediately upon receipt of our invoice by bank transfer or by the card link provided. 

•          Finance Facility Fee – £500 + VAT

This may apply to agreements involving longer manufacturer production times or deals where access to vehicles and rates are offered on a more limited basis. It covers the cost of securing a credit line for you or your business and will be clearly stated on your order form. It is payable immediately upon receipt of our invoice by bank transfer or by the card link provided. 

•          Contract Extensions – £250 + VAT

As outlined in our Terms and Conditions, this will apply to Consumers and Regulated Businesses for arranging a contract extension. It is payable immediately upon receipt of our invoice by bank transfer or by the card link provided.

•          Vehicle Purchases – £300 + VAT

As outlined in our Terms and Conditions, this may apply to Consumers and Regulated Businesses for services already provided. It is payable immediately.

•          Cancellation Fee – £750 + VAT

As outlined in our Terms and Conditions, this may apply to Consumers and Regulated Businesses for services already provided. It is payable immediately.

All charges will be clearly disclosed in your order documentation.

 

Who Regulates Us?

Blue Chilli Car Leasing is authorised and regulated by the Financial Conduct Authority. Our firm reference number is 653748.

You can verify this by visiting the FCA register at www.fca.org.uk/register or by contacting them on 0300 500 8082.

Please note: Not all of our services are regulated by the FCA. However, the Financial Ombudsman Service may still handle some complaints under the Consumer Credit Act.

 

If You Have a Complaint

Please visit our Complaints Procedure page for details on how to raise a concern and the steps we’ll take to resolve it.